🛡 Safe Gaming Policy

fk77 Responsible Gaming —
Keep the Fun Safe

fk77 believes that online gaming should be a source of entertainment only. Use our responsible gaming tools to keep your experience safe and enjoyable.

21+ Age Verification


21+

For people aged 21 and above only

To create an account or play games at fk77, you must be 21 years of age or older. We strictly prohibit minors from using our gaming platform. Age is verified at registration and identity documents may be requested if needed. If a minor in your household uses the internet, we recommend installing parental control software on your device.

Responsible gaming is not just about following rules — it is a mindset. At fk77, we are committed to giving every player a healthy and positive gaming experience. Online gaming should be a recreational activity, not a way to earn money. If you ever feel that gaming is having a negative impact on your life, do not delay — reach out to us for support.

Our Responsible Gaming Tools


Deposit Limit

You can set a maximum daily, weekly, or monthly deposit limit. This limit can be set or lowered at any time from your account settings. Increasing the limit requires processing time — it cannot be raised instantly, which protects you from impulsive decisions.

Time-Out Break

If you feel you need a short break, use the time-out feature. You can temporarily suspend your account for anywhere from 24 hours up to 30 days. During the break, login and deposits are completely disabled.

Self-Exclusion

If you want to take a long-term break, use the self-exclusion option. You can close your account for 3 months, 6 months, 1 year, or permanently. While an exclusion is active, your account will not be reactivated under any circumstances.

Gaming History Review

Your complete transaction and game history is stored in your account. Review regularly how much time and money you have spent. This transparency helps you stay aware and in control.

Reality-Check Reminder

At set intervals, pop-up notifications will remind you how long you have been playing. These reminders keep you aware of time and help you make the right decisions.

24/7 Support Service

Our Bengali-speaking support team is always ready to help with any questions or issues related to responsible gaming. Contact us via live chat or by email at [email protected] — service is available 24 hours a day, 7 days a week.

Recognize the Warning Signs


If gaming shifts from entertainment to a problem, it is important to recognize it early. If several of the signs below apply to you, contact us immediately or seek advice from a professional.

  • Feeling a repeated urge to keep playing in order to recover money you have lost
  • Finding it difficult to stop gaming or take a break
  • Hiding the amount you are gaming from family or friends
  • Using money meant for bills, debts, or urgent expenses to gamble
  • Feeling anxious, restless, or irritable when not playing
  • Continuing to play while neglecting work, studies, or family responsibilities
  • Experiencing problems with sleep, eating, or physical health due to gaming

Best Practices for Safe Gaming


1

Set a Budget First

Before you start playing, decide how much money you are willing to spend on entertainment. Once you have lost that amount, stop playing.

2

Set a Time Limit

Do not play for long stretches without a break. Take a break every hour and give priority to other activities and relationships in your day.

3

Do Not Play Under Stress

Gaming when you are angry, sad, stressed, or lonely can be harmful. Choose a healthier activity instead during those moments.

4

Gaming Is Never a Source of Income

Online gaming is for entertainment — not for making a living. The outcome of every game is completely random and cannot be predicted.

5

Do Not Play With Borrowed Money

Never use borrowed money, loans, or funds meant for bills in gaming. Only spend money that is truly spare.

6

Be Open With Your Loved Ones

Talk to family or trusted friends about your gaming habits. Habits kept hidden are often a sign that problems are starting.

How to Activate the Tools


fk77's responsible gaming tools are easily accessible from your account settings panel. After logging in, go to "Account Settings" and click the "Responsible Gaming" tab.

If you have trouble changing the settings yourself, contact our 24/7 live chat support. Our Bengali-speaking team will directly help you set a deposit limit, time-out, or self-exclusion.

Please note: once a self-exclusion request is accepted, your account will not be reactivated and no promotional emails will be sent. Your protection is our highest priority.

Quick Links

Log in to your account
Open "Account Settings"
Select the "Responsible Gaming" tab
Activate the limits and tools you need
Get help via live chat if needed

Protection of Minors


fk77 is fully committed to protecting minors. Only people aged 21 and above may create an account and play on our platform.

If there is a minor in your household, install parental control software on the family computer or mobile device and use browser passwords.

Never share your fk77 account password with anyone. Make it a habit to log out after use — especially if you are using a shared device.

Tips for Staying Safe

  • Use a strong password and do not share it with anyone
  • Always log out after use
  • Keep parental controls active on your device
  • Keep your credit card or bKash app locked separately
  • If you are suspicious, change your password right away

Need help?
We are always here

Our Bengali-speaking support team is available 24 hours a day, 7 days a week for any responsible gaming matter. Connect via live chat or look for answers to common questions on the FAQ page.

Responsible Gaming FAQ


After logging into your account, go to "Account Settings" and open the "Responsible Gaming" tab. There you will find options to set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. Lowering a limit is instant, but increasing it requires processing time.

fk77 offers three self-exclusion options: 3 months, 6 months, and 1 year. There is also an option to permanently close your account. While an exclusion is active, your account will not be reactivated under any circumstances, and no promotional messages will be sent to you.

Even when a time-out or self-exclusion is active, the funds in your account remain safe. You will get that balance back once the break is over. Withdrawal requests take between 30 minutes and 3 hours to process.

If you feel that gaming is becoming a problem, contact fk77's 24/7 live chat right away. Our team will guide you to activate the right tools and get the support you need. You can also reach us by email at [email protected].

The minimum deposit at fk77 is ৳100 (for each method) and the minimum withdrawal is ৳800. Setting a deposit limit to manage your budget is an important step toward responsible gaming.

No. fk77 is for people aged 21 and above only. Age is verified at registration and identity documents may be requested if there is any doubt. Minors are not permitted to open an account, and any such account found will be closed immediately.